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International

International Delivery

EUROPE
Standard Delivery (3-7 working days) - £7.00

REST OF THE WORLD 
Standard Delivery (4-10 working days) - £18.00

*Please note we are unable to deliver to Russia / Ukraine / Moldova at this time

Order Tracking
Once your order has been dispatched you will receive tracking information from the courier. You can copy your tracking number and track your order here: 
https://www.ocsworldwide.co.uk/Tracking.aspx

Taxes & Duties 
If you are shipping your order outside of the United Kingdom additional duties and taxes will be charged by the courier. Please note that these charges vary by country and are the responsibility of the customer upon delivery.

 

International Returns & Exchanges

RETURNS & EXCHANGES

Return or exchange your items within 28 days of receipt, provided that the item is returned in its original condition with all tags still attached. 

Returns 
For orders outside of the UK, returns postage is paid by the customer, including all tax and duties that are applicable. We recommend that you gain proof of postage for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.

International customers must clearly mark their return packages “British Return Goods” with a domestic value of £0.00, as your returned items are not applicable to Duty once they reach the UK. Please ensure you mark your parcel with £0.00, otherwise Wyse London will be charged custom duty, VAT and a clearance fee on your returned order. This fee will be deducted from your refund amount.

Returned postage charges will only be refunded if the item is damaged or faulty. In this instance, please inform us within 24 hrs of delivery by email (enquiries@wyselondon.com) to arrange for a replacement to be sent.

Our returns address is:  Torque Wortley Moor Road, Wortley, Leeds, LS12 4JH

Our email address is: enquiries@wyselondon.com

Exchanges  

We are able to provide exchanges for the same product in a different colour or size. All amendments are subject to stock availability. Under certain circumstances a credit note can be issued. For more information please email enquiries@wyselondon.com

 

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