For queries related to International orders placed before 23rd March 2023, please contact us at email@example.com
To improve our international customers shopping experience, we’ve partnered with Global-E, a cross-border ecommerce solution.
Please note: orders will be despatched within 48 hours of purchase. Delivery times are estimated and commence from the date of despatch, rather than purchase date.
Track the progress of your order here https://web.global-e.com/Order/Track/gsBw4
Create your return here https://web.global-e.com/Returns/Portal/gsBw4
US Standard Delivery (3-8 working days) - $15
US Express Delivery (2-3 working days) - $25
IE Standard Delivery (3-4 working days) - €10
IE Express Delivery (2 working days) - €15
EU Standard Delivery (3-6 working days) - €10
EU Express Delivery (2-3 working days) - €15
AU Express Delivery (3 working days) - $25
Rest of World
The relevant delivery charge and times will automatically be added to your shopping bag when you input your Shipping Address details and select your country.
Please note we are unable to deliver to Russia / Ukraine / Moldova at this time
Free International Returns
We offer free returns for all international orders.
All returns are generated by the WYSE London Global-E Returns Portal: https://web.global-e.com/Returns/Portal/gsBw4
- Go to the WYSE London Global-E Returns Portal to generate your returns label. You will need your order number and email address to create this. The returns portal can be found here: https://web.global-e.com/Returns/Portal/gsBw4
- Once in the returns portal, select the item/s you wish to return, choose a reason from the drop down menu and click next.
- Your returns label and form will be generated.
- Include the Global-E returns form inside the parcel and pack items in the original box or secure packaging, to ensure they reach us safely.
- Return your parcel via your local branch of the selected carrier.
- Please be aware returns take between 7-10 business days to arrive at our warehouse, and a further 3-5 business days to be processed by our team. Once received we will confirm via email and immediately process your refund as requested.
- Refunds may take up to 10 business days to appear in your bank, depending on your bank.
Unfortunately we are not able to provide exchanges for customers outside of the UK at this time.
Duties & Taxes
Any relevant duties and taxes will be calculated at checkout once your shipping country is selected.