Job Description

Part Time Sales Associate
Reports to: Store Manager
Department: Retail
Hours: Contracts vary
WYSE London Marylebone High Street store opened in September 2021 but it’s more than just a shop – with regular stylist sessions and events, the store has a remarkable vibe and inspires women to feel fabulous.
Position Description:
WYSE London Sales Associates have a passion for exceptional customer service and a love for the product. Our Sales Associates embrace the WYSE story and enjoy sharing the story whilst building strong and lasting relationships with our customers.
Key Responsibilities:
  • Welcome customers into our WYSE London store, introduce the brand and product
  • Offer style advice and confidently put together outfits
  • Advise customers on fit and care of the product
  • Strive to make anything possible for our customers, introducing order in store, and pre order where product is unavailable in store
  • Drive brand loyalty capturing customer’s data
  • Support the Manager with store operations
  • Key holder duty as required
Key Performance Indicators
  • Sales performance
  • Units per transaction
  • Data capture
  • Order in store
Key Skills and Experience:
  • Experience in a retail or customer facing role
  • Excellent communication skills
  • Passion for people and delivering the best in store customer service
  • Able to work as part of a team and on own initiative
  • Experience in fashion retail / luxury fashion brand
  • Good IT skills